To perform a ProctorU exam setup, follow these steps for a smooth online proctored test with Meazure Learning. First, access your ProctorU account via your institution’s LMS (e.g., Canvas, Blackboard). New users receive an email to verify and set up their account. Schedule live-proctored exams 72 hours in advance to avoid fees ($5–$8.75/hour).
What You Need: Use a desktop/laptop (Windows 10+ or macOS 10.13+), not Chromebooks or mobiles. Ensure a webcam, microphone, speakers, and stable internet (10 Mbps upload/download). Have a government-issued ID ready. Prepare a quiet, well-lit room with a clear desk, free of notes, phones, or extra devices. Disconnect secondary monitors.
Required Software: Download Google Chrome or Firefox (latest versions) and disable pop-up blockers. On exam day, install the ProctorU browser extension and LogMeIn Rescue applet for proctor connection and screen sharing. Mac users on Catalina (10.15+) must grant screen recording permissions in System Preferences.
Time Required: Initial ProctorU Exam setup (account creation, system check) takes 20–30 minutes. Scheduling requires 5–10 minutes. Environment prep needs 10–15 minutes. On exam day, arrive 15 minutes early for 10–30 minutes of verification (ID check, room scan). Total prep time is about 1–2 hours for first-timers, including troubleshooting buffers.
Mobile Device Usage: Mobile devices (phones, tablets) are not supported for taking exams or primary setup. You must use a computer. Phones may be used briefly if a proctor requests a monitor view (e.g., via mirror reflection), but must then be powered off and out of reach to avoid violations. Unauthorized device use can flag or invalidate your exam.
Steps on Exam Day: Log in early, accept terms, and connect with the proctor via chat. Show your ID, allow screen sharing, and complete a 360-degree room scan. The proctor unlocks your exam in a locked browser.
Troubleshooting: Run a ProctorU exam setup in advance and perform a system check 24 hours prior. If issues arise, disable VPNs/firewalls, restart your browser, or switch to Ethernet. Contact support via in-browser chat or 1-855-772-8678. Late arrivals (60+ minutes) require rescheduling without refunds.
Tips: Practice with a mock session, follow integrity rules (everything is recorded), and check institution-specific guidelines. For more help on proctorU exam setup, visit Meazure Learning’s support hub. Good luck!