How does a proctor communicate with a test-taker?

During a proctored exam, communication between the proctor and the test-taker is carefully controlled to maintain exam integrity while providing necessary support. The method of communication depends on whether the exam uses live human proctoring or automated (AI) proctoring, but in both cases, interaction is limited to essential instructions or policy enforcement.

In live proctored exams—offered by services like ProctorU, Examity (live mode), or institutional remote invigilation—the proctor communicates with the test-taker in real time via audio and sometimes chat. Before the exam begins, the proctor will typically:

  • Greet you and verify your identity using your photo ID,
  • Guide you through the room scan,
  • Instruct you to clear your desk or adjust lighting if needed,
  • And explain exam rules or time limits.

During the exam, the proctor may speak to you if they observe a potential violation—such as looking off-screen, talking, or someone entering the room. They might say, “Please keep your eyes on the screen” or “Remove the item from your desk.” This real-time feedback helps you correct minor issues before they become serious infractions.

In contrast, automated proctoring systems (like Respondus Monitor or Honorlock’s AI mode) do not involve live communication. Instead, the software may display on-screen alerts or pop-up messages if it detects unusual behavior. For example: “Please remain in view of the camera” or “Audio detected—ensure you are not speaking.” These messages are pre-programmed and not initiated by a person.

If a serious issue arises in an AI-proctored exam, the system flags the session for post-exam review. Later an instructor or integrity officer may contact you later—but no live dialogue occurs during the test.

Regardless of the format, you generally cannot ask content-related questions during the exam. Proctors do not clarify test questions—they only enforce rules.

In summary, a proctor communicate with a test-taker through real-time audio in live sessions or automated on-screen messages in AI-monitored exams. This communication is strictly limited to identity verification, environment checks, and rule enforcement—not academic assistance. Understanding how a proctor communicate with a test-taker helps you respond appropriately and avoid misunderstandings during your exam.